Store Policies


Do you accept wholesale orders?

Of course! Selling retail is so much fun. You can send any retail inquiries to sarah.nagus@gmail.com

 

Shipping 

Method: All jewelry is shipped through Canada Post. If another shipping method is preferred, please contact me at by 24h after purchase.

Timing: I really do try my best to get things shipped ASAP, but this is still a home based business! Please give me at least 2 business days to get your goodies to the post office.

 

Custom Orders

I absolutely love creating unique pieces for my customers, so please don't hesitate to reach out! We can figure out exactly which stones, styles, and colours you will LOVE. You can shoot me an email at sarah.nagus@gmail.com or a Facebook message at www.Facebook.com/SerendipitousStudent to start.

This applies to retail locations as well, so if you're looking to add a unique jewelry line to your store, I can create a special line just for you.

 

My bracelet doesn't fit!

Don't worry - I can always resize it for $5!

 

Returns and Exchanges 

Unless there is a serious defect in your jewelry, I am not accepting returns at this time. However, I can offer an exchange for a different jewelry item of equal value or store credit!